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Help |
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Fish Listing FAQ
Recommended Store FAQ
Members FAQ
Rating FAQ
Search FAQ
Knowledge Base FAQ
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Fish Listing
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Q: What is Fish Listing?
A: Fish Listing is a free "fish market" for members to list their fish for sale, seller can post fish image & other information here.
Q: How can I be eligible to list the fish at FindDiscus.com?
A: You have to register to become a member first and login to FindDiscus.com. Click the "List A Fish" and follow the step. Or click the "My Fish List" to modify already listed items.
Q: How can I upload or eidt the image for my fish listing?
A: You will see a upload/edit/modify image link after you add/edit your fish listing.
Q: I have a Recommended Store, can I use "List A Fish" to manage my "Recommended Store"?
A: No, you can't. Recommended Store is a Premium E-commerce Module for advanced users like Fish Store Owners, Breeders. Fish Listing & Recommended Store are independent each other and can't do cross management.
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| Recommended Store
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Q: What is Recommended Store?
A: Recommended Store is a Premeium E-commerce Module for advanced users, like Fish Store Owners, Breeders.
Q: How can I apply for a Recommended Store?
A: You must register as a member and then you can submit the Recommended Store Application, we'll evaluate your business and give you a decision in 3 business days.
Q: I'm currently not either a Fish Store Owner or Breeder but I do sell fish related items online, how can I be eligible to have my Recommended Store?
A: Please submit the Recommended Store Application, we'll evaluate your business and give you a decision in 3 business days.
Q: I'm a fish business owner but I don't have my online store yet, can I link my website to your Recommended Store and use it as my Online Store?
A: Yes, you can do this. Please email us to request your "Recommended Store" HTML link code.
Q: What is the monthly fee for Recommended Store?
A: Find the answer form our Fees Policy.
Q: Is there any promotional offer for new customer?
A: Check out our 3 or 12 months free offers .
Q: Is this a month to month service?
A: Yes, it is a month to month service. Customers can choose to pay it on a quarterly, half year and full year basis.
Q: Is there a "free trial" perid?
A: Yes, we offer 90 days money back guarantee, you will get full refund for your payment if you cancel the service within 90 days since the release date of your Recommended Store.
Q: What are the major features of this Recommended Store?
A: It has following features:
*Shopping Cart
*Automatic Fedex/UPS Realtime Shipping Calculation
*Automatic Tax Calculation
*Automatic Fish Live Shipping Cost Calculation
*Automatic Coupon Discount Calculation
*Store Front Management
*Products Management
*Coupon Management
*Order Management
*Payments Management
*Offline Credit Card Payment
*128bit SSL Support
*Automatic Email Notifications and more...
Q: Is there a demo I can try?
A: Yes, please follow the steps below:
1. Login by username-->"demo", password-->"demo"
2. Click on "Manage My Recommended Store"
3. type "demo" as Store Pin.
Q: Is there any document?
A: We are working on a Guide document and please check back later.
Q: I want a customized store look, can you help me to do it?
A: We do provide consulting service for our clients for store customization or other system integration. Here is the detail...
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| Members
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Q: How can I become a Member?
A: Register here to become a member.
Q: Is the membership free?
A: Yes, it is.
Q: What is the benefit for a hobbyist?
A: FindDiscus.com is going to become the biggest online community for discus hobbyists, breeders, fish business owners. Hobbyists will find all kinds of useful information they want here. They will find the best breeders' online stores, the cures and medication recipe and much more.
Q: What is the benefit for a Breeder or Fish Business Owner?
A: FindDiscus.com is going to become the biggest online community for discus hobbyists, breeders, fish business owners. As a breeder or fish business owner, you are immediately eligible to have a free "Recommended Store" & a free online Blog at the Community. Hundereds of your potential customers will find you here via the internet. The premium "Recommended Store" is the prefect E-commerce package for breeders at no cost!
Q: I am a member, do I need register again at http://community.finddiscus.com ?
A: Yes, you do. http://community.finddiscus.com is running an independent software and there is no membership synchronzation between the 2 sites.
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| Rating
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Q: What is Rating?
A: Rating is a module to give members the ability to evaluate their purchase experiences and leave postitive or negative comments for the sales transaction. It is a useful reference for othr members and it also reminds sellers to improve their services.
Q: Can I give a Rating to a Recommended Store?
A: Nope. Currently the Rating module is only against the sales transactions of Fish Listing. We are improving the Rating module to work against both "Fish Listing" & "Recommended Store" in near future.
Q: How can I post a Rating?
A: Login as a member, click on "Give A Rating".
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| Search
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Q: What is Quick Search?
A: Quick Search is a simple search interface and it only searches against Fish Listing by "Location" or "Price".
Q: What is Advanced Search?
A: Advanced Search is a much powerful search engine compared to Quick Search, user can search for item from both Fish Listing & Recommended Store by "Seller", "State", "Recommended Store", "Price", "Free Text" or combination of any of these search criterias.
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| Knowledge Base
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Q: What is Knowledge Base?
A: It is a document repository for members to share information.
Q: How can I use Knowledge Base?
A: You can either download or upload documents from/to Knowledge Base. Note, you need login before you upload any documents.
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